This document contains all guidelines, rights, and responsibilities related to the use of the au88 platform. Please read it carefully before registering or making any transactions.
The au88 terms and conditions are built on a foundation of transparency and fairness. The following are the core principles that guide how we operate this platform.
All terms of use, including bonus terms and wagering requirements, are stated clearly and are easy to understand, with no confusing language or hidden conditions.
Your personal information is protected in accordance with international data protection standards. au88 does not share member data with third parties without your explicit consent.
All deposit, withdrawal, and transaction cancellation procedures are explained in detail so you always know what is happening with your money on the au88 platform.
Member identity verification is conducted through a fully secured KYC process. Submitted documents are stored with encryption and used solely for verification purposes.
Au88 has a formal and transparent complaint resolution process. Every complaint will be investigated fairly and a response will be provided within the stipulated timeframe.
Any changes to the terms and conditions will be communicated to all members via email and in-app notifications at least 7 days before they take effect.
This version of the terms is effective from 1 January 2026.
Any enquiries regarding these terms may be directed to the au88 support team via 24/7 live chat.
Important: By registering and using the au88 platform, you are deemed to have read, understood, and agreed to all terms and conditions contained in this document. If you do not agree with any part of these terms, please stop using the au88 platform.
In this Terms and Conditions document, the following words and expressions carry the meanings as stated, unless the context requires a different interpretation:
Any terms not defined herein shall be interpreted according to their common meaning in the context of the online gaming industry in Malaysia.
The au88 platform may only be used by individuals who meet all of the following eligibility criteria. au88 reserves the right to reject or cancel any registration that does not fulfil these requirements.
You must be at least 18 years old to register and use the au88 platform. au88 takes its child protection responsibilities seriously and will investigate and close any account suspected of being owned by an underage individual.
Au88 services are offered to users based on jurisdictions permitted under our operating licence. It is your responsibility to ensure that your use of the au88 platform complies with the local laws applicable to you.
You must have full legal capacity to enter into a binding agreement. Individuals who have been declared bankrupt or are subject to any legal restriction that prevents the use of financial services are not permitted to register.
Strictly Prohibited: au88 employees, their immediate family members, and individuals directly involved in the management of the au88 platform are not permitted to be active members of this platform.
Each individual is only permitted to hold one (1) active account on the au88 platform. Multiple account registrations by the same individual are strictly prohibited and will result in all associated accounts being suspended.
During registration, you are required to provide accurate, complete, and current information. The required information includes:
Au88 reserves the right to request identity verification (KYC) at any time, particularly before processing the first withdrawal or when suspicious activity is detected. Documents that may be requested include a national ID, bank statement, and proof of current address.
The au88 KYC process is designed to be completed quickly. Most verifications are completed within 24 business hours once all required documents have been received.
Au88 supports a variety of deposit methods for the convenience of Malaysia members, including FPX bank transfers via Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, and RHB Now, as well as e-wallets such as Touch 'n Go eWallet and GrabPay. All deposit transactions are processed in real time or within a short period.
Minimum and maximum deposit limits are set according to the chosen payment method. Current limit information can be viewed on the deposit page within your account. au88 reserves the right to revise these limits from time to time.
Withdrawals from your au88 account are subject to the following conditions:
Au88 does not charge any processing fees for standard deposits or withdrawals. However, your financial institution or e-wallet provider may impose their own charges, which are beyond au88's control.
Funds deposited into your au88 account may only be used for gaming activities on this platform. au88 does not permit the platform to be used as a money transfer facility between third parties.
Au88 offers a wide range of bonuses and promotions to both new and existing members. All bonuses are subject to the specific terms stated in each respective promotional offer.
Most bonuses offered by au88 have a wagering requirement that must be met before bonus funds or bonus winnings can be withdrawn. The wagering requirement is expressed as a multiple of the bonus amount received.
Each bonus has a set validity period. Bonuses not used within the validity period will expire automatically and cannot be reinstated. The validity period is clearly stated in the terms of each promotion.
Au88 strictly prohibits any form of bonus system abuse, including but not limited to:
Au88 reserves the right to void any bonus and withhold related winnings if there is evidence of bonus abuse. au88's decision in such matters is final.
All games available on the au88 platform are conducted according to their respective specific rules, which can be found in the help section of each game. The following general rules apply to all games on au88:
The outcome of all games on au88 is determined by a Random Number Generator (RNG) that has been audited and certified by an independent testing body. This ensures every game round is fair and cannot be manipulated by any party, including au88 itself.
If a technical disruption occurs during an active game session, au88 will use server records to determine the final betting outcome. au88 is not liable for losses resulting from technical failures on the member's device or internet connection.
When a member has an active bonus, a maximum bet limit applies per round or wager. This limit is specified in each bonus's terms. Wins obtained through bets exceeding this limit while a bonus is active may not be eligible for withdrawal.
As an au88 member, you are fully responsible for all activities that occur within your account. Your key responsibilities as a member are as follows:
Au88 encourages all members to practise responsible gaming. If you feel that gaming is beginning to have a negative impact on your life, use the gaming management tools in your account settings or contact our support team for immediate assistance.
Au88 implements advanced security measures to protect every member's account and personal information. The security of your account is a shared responsibility between au88 and yourself.
All data on the au88 platform is protected with 256-bit SSL encryption. Two-factor authentication (2FA) is available and strongly recommended for all members. au88 uses a suspicious activity monitoring system that operates 24 hours a day to detect any unauthorised access attempts.
You are responsible for:
Au88 reserves the right to suspend, restrict, or close any member account without prior notice under the following circumstances:
In the event of account closure for reasons unrelated to fraud or breach of terms, valid cash balances (excluding bonus funds that have not met wagering requirements) will be returned to the member once the investigation is complete.
In cases of proven fraud or serious breach of these terms, au88 reserves the right to forfeit all balances in the account and report the matter to the relevant authorities.
Au88 shall not be liable under any circumstances for any indirect, incidental, special, consequential, or punitive losses arising from the use of or inability to use this platform, including:
Au88's maximum liability to any member under any circumstances is limited to the total amount deposited by that member within the 30 days preceding the claim.
The collection, use, and storage of au88 member personal information is governed by our Privacy Policy, which forms part of these terms. By agreeing to these terms, you also agree to the au88 Privacy Policy.
Your personal information is used solely for the following purposes:
Au88 does not sell, rent, or disclose members' personal information to third parties for marketing purposes without the explicit consent of the member concerned. For more information, please refer to Privacy Policy our complete policy.
Au88 reserves the right to amend, modify, or update these terms and conditions at any time in accordance with operational needs or changes in regulatory requirements. All amendments will be enforced as follows:
If you disagree with any amendments made, you have the right to close your account before the changes take effect. To do so, please contact the au88 support team via 24/7 live chat.
For any enquiries regarding these terms and conditions, please contact the au88 support team, available 24 hours a day, 7 days a week via live chat in the app or on the website.
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