AU88's Commitment to Members

Responsible Gaming AU88 — Safe, Regulated & Fun

Au88 believes that online gaming should be enjoyable entertainment, not a burden. We provide the tools and support you need to play in a healthy and responsible way.

24/7 Member Support
6+ Self-Control Tools
18+ Minimum Age
100% Voluntary & Free

Six Responsible Gaming Features at AU88

We do more than provide a gaming platform — au88 builds an environment that ensures every member plays in a controlled and healthy manner.

Personal Deposit Limit

Set your own daily, weekly, or monthly deposit limits directly from your au88 account. Limits take effect immediately and can only be decreased straight away — increases require a 7-day waiting period.

Session Time Limit

Au88 allows you to set a time limit for each gaming session. Once the limit is reached, the system will automatically issue a warning and log out your account to ensure you get adequate rest.

Play Break (Cool-off)

Need a short break? Use the au88 play break feature to suspend account access for 24 hours, 7 days, or 30 days. This option is ideal if you feel you need to step away without fully closing your account.

Self-Exclusion

For those who need a longer break, au88 offers self-exclusion options of 6 months, 1 year, or permanently. During this period, your account will be fully blocked and no promotional materials will be sent to you.

Account Activity Monitoring

Review your full history of betting activity, deposits, withdrawals, and play time at any time through the au88 account dashboard. Full transparency helps you make smarter, more informed decisions.

Professional Support & Referrals

The au88 support team operates 24/7 and is trained to identify signs of problem gambling, ready to help you find the right assistance — including referrals to professional support agencies.

1What is Responsible Gaming?

Responsible gaming means enjoying wagering activities purely as a form of entertainment — not as a way to generate income, relieve stress, or resolve financial problems. At au88, we believe every member deserves to enjoy this platform in a safe, controlled, and harm-free environment.

This concept involves three core principles: personal control over time and money spent, self-awareness of risk warning signs, and access to support whenever needed. au88 takes this responsibility seriously and has built a system that upholds all three of these principles in an integrated manner across the platform.

Online gaming should feel fun — the thrill of a win, the excitement of each round, and the enthusiasm to try new games. When those feelings start shifting toward anxiety, stress, or the urge to keep playing despite losses, that's a signal to use the tools au88 provides or to seek outside help.

Always remember: Gambling is entertainment, not an investment. Set your budget in advance and treat any money spent as an entertainment cost — just like going to the movies or dining out.

2Problem Gambling Warning Signs You Should Know

Gambling problems rarely appear overnight. They develop gradually and can sometimes be difficult to recognise on your own. au88 wants to help you identify early warning signs before they become more serious.

Warning signs to watch out for:

  • Feeling the need to bet increasingly larger amounts to get the same excitement
  • Difficulty stopping even when you had planned to do so
  • Returning to play the next day to "chase back" lost money
  • Lying to family members or friends about your gambling activity
  • Using money intended for bills, food, or daily necessities for gambling
  • Feeling restless, irritable, or stressed when trying to stop playing
  • Neglecting work, family, or social responsibilities due to gambling
  • Borrowing money from others or selling possessions to continue gambling

If you identify two or more of the above signs in yourself, we strongly encourage you to use the au88 self-control tools or contact our support team immediately. This is not a sign of weakness — it is a smart and courageous step.

3Self-Assessment Test — Check Your Gaming Habits

Answer the following questions honestly to assess whether your playing habits are still within healthy control. This is not an official diagnosis, but a useful personal guide.

1Have you ever taken time off work or school to gamble?
YesNoSometimes
2Has gambling ever made you feel unhappy at home?
YesNoSometimes
3Has gambling affected your reputation or relationships?
YesNoSometimes
4Have you ever felt regret after gambling?
YesNoSometimes
5Have you ever gambled to pay off debts or solve financial problems?
YesNoSometimes
6Have you ever thought about seeking help regarding your gambling habits?
YesNoSometimes

If you answered "Yes" or "Sometimes" to any of the questions above, consider speaking with the au88 support team or seeking advice from a professional counsellor. You do not have to face this alone.

4How to Use AU88 Self-Control Tools

All au88 self-control tools are accessible directly through your account settings. The process is simple, quick, and takes effect immediately. Here is a step-by-step guide:

1
Log in to your au88 account

Use the Login button at the top of the website and enter your account credentials as usual.

2
Go to the "Account Settings" section

Click on your profile icon at the top right corner and select "Account Settings" from the dropdown menu.

3
Select "Responsible Gaming"

In the settings menu, you will find a dedicated "Responsible Gaming" tab containing all self-control tools.

4
Choose the tool that best suits your needs

Select either a deposit limit, session time limit, play break, or self-exclusion. Enter the amount or duration you prefer.

5
Confirm your selection

Review your settings and click "Confirm". The limits you have set will take effect immediately to protect you.

5Tips for Playing Responsibly at AU88

In addition to using the self-control tools provided, there are positive habits you can adopt to ensure your gaming experience stays enjoyable and rewarding:

  • Set a budget before you play — Set a maximum amount you are willing to spend on entertainment and stick to that limit without exception.
  • Do not chase losses — If you have reached your loss limit for the day, stop and try again another time with a clearer head.
  • Play for fun, not for profit — Treat every session as entertainment. Wins are a bonus, not a guarantee.
  • Take regular breaks — Step away from the screen every 30 to 60 minutes, drink some water, stretch, and rest your eyes.
  • Do not play when emotional — Avoid playing when you are stressed, sad, angry, or under the influence of alcohol. An unstable emotional state can impair your judgment.
  • Make sure it's not your only hobby — Diversify your leisure activities. Healthy gambling is just a small part of a well-balanced lifestyle.
  • Talk to someone you trust — If you feel your gaming activity is becoming a problem, talk to a trusted family member or close friend.

Au88 also sends a monthly activity summary report to all members via email. This report helps you track your gaming patterns and stay informed about how much time and money you are spending on the platform.

6Child and Young Person Protection

Au88 upholds a policy of zero tolerance toward access by underage individuals. Our platform is strictly for members aged 18 and above. We employ a rigorous identity verification (KYC) process to ensure every member meets this minimum age requirement.

To parents and guardians, we encourage you to:

  • Using parental control software on all devices shared with children
  • Ensure your au88 account password is not accessible to your children
  • Have open conversations with your children about the risks of online gambling
  • Log out of your au88 account after every session

If you suspect that a child has accessed an au88 account, please contact our support team immediately. We will take appropriate action without delay.

7FAQ — Responsible Gaming

A set deposit limit can be reduced immediately. However, to increase or cancel a deposit limit, there is a mandatory 7-day waiting period. This is a protective measure designed to give you time to reconsider before making changes that could increase your risk.

During the self-exclusion period, your account will be fully blocked from all gaming activity. Your account balance remains safe, and you may submit a withdrawal request for that balance by contacting the au88 support team. Your funds will not be lost or frozen.

Yes, all self-control tools provided by au88 are completely free for all registered members. We believe member protection is a platform responsibility, not an added burden on users. There are no hidden charges for using deposit limits, play breaks, or self-exclusion.

Common signs of problem gambling include: constantly thinking about gambling, feeling the need to increase your bet amounts, repeatedly trying to stop but failing, lying to loved ones about your gaming activity, and using money meant for daily necessities to gamble. If you recognise any of these signs, please use the self-assessment test on this page or contact au88 support for further guidance.

Yes. Family members or guardians concerned about someone's gambling activity may contact the au88 support team with relevant information. We will assess the case and take appropriate action in accordance with our member protection policy, which may include the temporary suspension of the account in question.
Play Safe with AU88

Register an AU88 Account & Enjoy Safe Entertainment

Over 200,000 members in Malaysia have chosen au88 as their online entertainment platform. With comprehensive self-control tools, 24/7 support, and full commitment to responsible gaming — you can play with peace of mind and confidence.

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