Your privacy is au88's top priority. We are transparent about how your information is collected, used, stored, and protected — so you can play with peace of mind and full confidence.
Au88 builds member trust not just through words — but through real, transparent, and accountable systems and policies.
All members' personal information and financial transactions are protected with 256-bit SSL encryption. Your data cannot be read or intercepted by any third party during transmission.
You have the right to access, correct, or request the deletion of your personal data at any time. au88 gives members full control over the information stored in our system.
Au88 does not sell, rent, or provide members' personal information to any third party for marketing purposes without your explicit prior consent.
Member data is stored on integrated servers with a multi-layered security system. Access to data is granted only to authorised staff with continuous activity monitoring.
Au88's privacy policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We handle all personal data in accordance with the established legal guidelines.
In the event of any security incident involving your data, au88 will notify you within 72 hours and take immediate action to protect your account.
Effective from January 1, 2026.
Any privacy enquiries can be directed to the au88 support team via 24/7 live chat.
Important Note: This Privacy Policy describes how AU88 manages your personal information. By using the au88 platform, you agree to the practices outlined in this policy. We encourage you to read this document carefully in its entirety.
Au88 collects personal information from members only when it is required to operate the platform safely and smoothly. Data collection is carried out transparently and with the full knowledge of members. The following are the categories of information we collect:
During registration and use of the platform, you provide us with the following information:
When you use the au88 platform, our systems automatically record certain technical information for security and service improvement purposes:
Au88 does not collect unnecessary information. Every piece of data collected has a clear purpose as stated in this policy. We do not collect sensitive information such as political views, religious beliefs, or medical records.
All information collected by au88 is used only for legitimate and necessary purposes. We will not use your data for unrelated purposes without your prior consent.
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Member account management | Identity, contact | Service Contract |
| Financial transaction processing | Bank details, e-wallet | Service Contract |
| Identity verification (KYC) | Official documents, identity | Legal Obligation |
| Fraud prevention | Session logs, IP, activity | Legitimate Interest |
| Service Communications | Email, phone number | Service Contract |
| Promotional Communications | Email, phone number | Your Consent |
| Platform improvement | Usage data, logs | Legitimate Interest |
For promotional communications such as bonus offers and the latest updates, you may opt out at any time through your account settings or by contacting the au88 support team.
Au88 enforces a strict policy regarding the sharing of members' personal information. In general, we does not share your data with external parties. However, there are limited situations where sharing information is necessary:
Au88 works with selected third-party service providers to operate the platform. These include payment gateway providers, cloud computing service providers, and identity verification companies. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by au88.
Au88 may be required to disclose members' personal information to relevant authorities when mandated by law, including fraud investigations, anti-money laundering matters, or valid court orders.
In circumstances where au88 needs to protect the legal rights, property, or safety of the platform and its users, certain information may need to be disclosed to the relevant parties.
Our Commitment: au88 will not sell, rent, or transfer your personal information to advertisers, data brokers, or any third party for commercial purposes without your explicit consent. This is our absolute commitment.
Au88 invests seriously in security infrastructure to ensure your personal and financial data is always protected. Our security systems operate 24 hours a day, 7 days a week without interruption.
While au88 takes all reasonable steps to protect your data, no system can guarantee 100% absolute security. We encourage members to also take precautions such as using strong passwords and enabling two-factor authentication.
Au88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates at its best. The following are the types of cookies we use:
These cookies are required for core platform functions such as login sessions, security, and basic preferences. Without them, the au88 platform cannot operate properly. This type of cookie cannot be disabled.
These cookies help us understand how members use the platform so we can make relevant improvements. Data collected is in aggregate form and does not identify any individual specifically.
These cookies save your preferences such as language, display settings, and favourite game selections so you do not need to reconfigure them each time you log in.
You can manage or block cookies through your web browser settings. Please note that blocking certain cookies may affect the functionality of the au88 platform. More information on managing cookies can be found in your web browser's help documentation.
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have certain rights regarding your personal information held by au88. We fully respect and facilitate the exercise of these rights.
You have the right to request a copy of all personal information we hold about you. Requests will be processed within 14 business days.
If any of your information is inaccurate or out of date, you have the right to request a correction from us at no charge.
You may request the deletion of your personal data, subject to certain legal obligations that may require us to retain data for a specified period.
You have the right to object to the processing of your data for direct marketing purposes at any time, and au88 is obligated to honour that request.
You may request that we provide your data in a machine-readable format so you can transfer it to another platform if you wish.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or investigation relating to your account is being resolved.
To exercise any of the above rights, please contact the au88 support team via 24/7 live chat or our official email. We will respond to your request within 14 business days of receipt.
Au88 retains members' personal information only for as long as it is needed for the purposes stated in this policy or as required by Malaysian law. The following are general guidelines for our data retention periods:
Once the retention period has ended, data will be securely deleted or anonymised so that it can no longer be personally associated with you.
The au88 platform is integrated with several third-party services required for daily operations, including game providers, payment gateways, and analytics services. It is important that you understand the scope of our responsibilities in this context.
Au88 offers games from third-party providers that have gone through our rigorous selection process. When you play these games, certain game data may be processed by those providers' systems. All au88 game providers are bound by strict privacy agreements.
All financial transactions are processed through trusted, licensed payment gateways. When you make a deposit or withdrawal, the required transaction information is shared with the relevant payment provider to securely process your financial transaction.
Au88 is not responsible for the privacy practices of third-party websites or applications that you may access through our platform. We encourage you to read the privacy policies of those third-party services separately.
The au88 platform is exclusively for individuals aged 18 years and above. au88 does not intentionally collect or process any personal information from minors.
If you discover that a child has registered an account on the au88 platform or has provided their personal information without parental or guardian consent, please contact our support team immediately. au88 will take prompt action to close the account and delete all associated information.
Parents and guardians concerned about their children's online activities are encouraged to use appropriate parental control software and to have open discussions about online safety.
Au88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any amendments will be handled as follows:
We encourage you to review this page periodically to stay informed about how we protect your privacy. If you disagree with any changes, you have the right to close your account before they take effect by contacting the au88 support team.
The current version of this Privacy Policy is version 1.3, effective January 1, 2026. Previous versions are available upon request from the au88 support team for your reference.
Over 200,000 Malaysia members have trusted au88 with their personal information. 256-bit SSL encryption, full PDPA compliance, and 24/7 support ensure your gaming experience remains secure at all times.